Privacy Policy

1. Introduction

At Plaisha, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and tools. Please read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information

When you create an account or use certain features, we may collect:

• Name and email address
• Profile information (optional)
• Authentication credentials (encrypted)
• Account preferences and settings

2.2 Usage Information

We automatically collect certain information when you visit:

• Browser type and version
• Device information and operating system
• IP address (anonymized)
• Pages visited and time spent
• Referring website addresses

2.3 Tool Usage Data

Most of our tools process data entirely in your browser. However, we may collect anonymous analytics about:

• Which tools are used most frequently
• Error logs to improve service quality
• Feature usage patterns (anonymized)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain our services
• Improve and optimize user experience
• Send important service updates and notifications
• Respond to your inquiries and support requests
• Detect and prevent fraud or abuse
• Analyze usage patterns to enhance our tools
• Comply with legal obligations

4. Client-Side Processing

A core principle of Plaisha is privacy through client-side processing:

• Most tools process your data entirely in your browser without sending it to our servers
• Your code, text, and files never leave your device
• We cannot access or view the content you process
• No data is stored on our servers unless explicitly required (e.g., file sharing tools)

Your privacy is built into our architecture, not just our policy.

5. Data Storage and Security

We implement industry-standard security measures including:

• SSL/TLS encryption for data transmission
• Secure password hashing (bcrypt)
• Regular security audits and updates
• Restricted access to personal data
• Automatic data backups

For tools that require server storage (like temporary file sharing), files are automatically deleted after a specified period.

6. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and core functionality
• Preference Cookies: Remember your settings and preferences (theme, language)
• Analytics Cookies: Help us understand how you use our service (anonymized)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality.

7. Third-Party Services

We may use trusted third-party services for:

• Authentication: OAuth providers (Google, GitHub) for secure sign-in
• Analytics: Anonymous usage statistics to improve our service
• Infrastructure: Hosting and content delivery networks

These third parties have their own privacy policies and are contractually obligated to protect your data.

8. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share data only in these circumstances:

• With your consent: When you explicitly authorize sharing
• Legal requirements: To comply with court orders or legal processes
• Service providers: Trusted partners who help operate our service (under strict agreements)
• Business transfers: In the event of a merger or acquisition (users will be notified)
• Protection: To protect our rights, safety, or the safety of others

9. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a structured format
• Opt-out: Unsubscribe from marketing communications
• Restrict processing: Limit how we use your data

To exercise these rights, contact us at privacy@plaisha.com

10. Data Retention

We retain your information for as long as:

• Your account remains active
• Needed to provide our services
• Required by legal obligations
• Necessary for legitimate business purposes

When you delete your account, we permanently remove your personal data within 30 days, except where retention is required by law.

11. Children's Privacy

Our service is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in compliance with applicable data protection laws, including GDPR requirements.

13. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy with a new "Last updated" date
• Sending an email notification for material changes
• Displaying a prominent notice on our website

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

15. GDPR Compliance

For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). You have additional rights under GDPR, including the right to lodge a complaint with your local data protection authority.